Passportal Agent Not Syncing and Missing ADhook Log
Mon Sep 09 15:39:44 GMT 2019
The Passportal agent is not syncing passwords to the dashboard and the Adhook.log file is missing
The ADhook file can be missing for a few reasons.
If the server has not been rebooted since installing the agent
A faulty installation
The Service account for passportal is using an "Administrator" or other generic windows account
Reboot the server if it has not already been rebooted since installing the agent.
Verify the Passportal Service account is not an "Administrator" or other generic user that windows will use for it's operations. For passportal, you will have to use a unique service account that is only used for passportal agent.
If all of the above has been verified or attempted reinstall the agent if the ADhook.log is still missing
Follow the steps in this article to perform a clean uninstall then reinstall the agent