Declined Patch(es) shows up in the Network Assessment Report as Oldest Missing Patch

Article Number: 000068402

Last Modified: Mon Mar 23 00:57:49 GMT 2020

Description

  • Declined Patch(es) shows up in the Network Assessment Report as 'Oldest Missing Patch'
  • Declined Patch(es) shows as 'Oldest Missing Patch' in Network Assessment Report

Environment

  • SolarWinds N-central
  • SolarWinds Report Manager

Solution

  • The Network Assessment Report does not contain data regarding patch approvals
  • Due to this, a declined patch, which in turn would not be installed by Patch Management, would show as an old missing patch
  • If you need the report to not show this information, then you can alter the report to not show this, which can be done by doing the following:
    1. Locate the Patch Status V2 service in N-central
    2. Select Service Details
    3. In the Patch Priority section, change the 'Feature Packs' option to Not Monitored
    4. Select OK
  • For specific Patch Management reports, please use the 'Patch Status' and the 'Patch Details' reports.

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