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Backup Documentation Manager Doc is missing MSP Backup

Article Number: 000070098

Last Modified: Fri Nov 29 16:38:32 GMT 2019

Description

  • Backup Documentation Manager Doc is missing MSP Backup
  • Backup Doc  does not show my companies back up solution for Backup Type

Environment

  • SolarWinds Passportal

Solution

  • Edit the Back-Up template to include products not listed by default for backup type
    1. Go To Settings 
    2. Select Templates
    3. Select the actions button next to the Back Up Template
    4. Select Edit Template
    5. Double Click on the Backup Type field box
    6. The Element edit settings for this field box will appear on the right hand side
    7. Select Add new option to create a new field item for the "multiple select field" area which is where the backup type options are pulled from

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